You can contact your Account Manager/Sales contact, Safaricom Admin, or email DataPropositions-Business@Safaricom.co.ke

Balances are available on the Data Operation Platform (DOP) under Reports.

No, Bulk Data resources do not roll over.

Yes. It expires after 90 days for the enterprise customer, and after 30 days for the end-user, from the time the bundle is activated in their respective accounts.

Customers can reach out to their Account Manager/Sales contact or a Safaricom Admin through DataPropositions-Business@Safaricom.co.ke

Customers will receive a notification on successful disbursement of Bulk Data to their account.

Contact your Account Manager/Sales contact or DataPropositions-Business@Safaricom.co.ke

Customers can use any method of payment anytime without the need to change it.

Customers can access billing and distribution report through the Data Operations Platform (DOP).

Bulk data allows two payment plans. • Prepay- where customers are allowed to make payment before awarded Bulk Data. • Postpay-where customers make payment after use of the Bulk Data.

Bulk Data customers will receive a notification upon successful completion of the registration form. dop@Safaricom.co.ke

Customers are required to provide certified copy of Certificate of Incorporation, Certified copy of KRA PIN and Signed-off contract with Safaricom.

Customers can get Bulk Data service through, providing details about their business on https://www.business.safaricom.co.ke and a member of the team will reach out within 24hrs with registration guidance.

Data Operation Platform (DOP) is the platform that hosts the Bulk Data Service among other services that we are developing for our enterprise customers.

Any business that has a contract with Safaricom can purchase Bulk Data.

Bulk Data payments are accepted through M-Pesa and Bank Payments.

Through sharing your business details on our Data Operating Platform (DOP) https://dop.safaricom.co.ke/dopportal/ and a member of our team will reach out for the onboarding process.

This is a solution offered by Safaricom which allows business customers to purchase data in bulk and distribute to their customers or employees.