It is a prepay plan that Business Owners and or Customers (referred to as Sponsors) can share communication resources depending on their changing requirements for calling, browsing and SMS.

By Dialing *234*11# and Select the plan as per their needs.

A sponsor is the customer that buys the plans. A sponsor can share the airtime with others-Referred to as Beneficiaries. Sponsors can share up to 14 beneficiaries. Sponsors can also choose to use the Airtime alone without sharing. All resources shall sit on the sponsor wallet. A beneficiary shall only use their allocation from the sponsorʼs line. If they (beneficiary) exhaust the allocation, then priority of usage shifts to any other resources they may have. Should the Sponsor deplete their resources, they will utilize the resources of the beneficiary since all resources sit with the Sponsor. The Sponsor will also be able to remove beneficiaries and check their balance and that of the beneficiaries.

The plans are valid for 30days

All-Apart from PostPay

All the unused resources expire at the end of the month, no rollover.

As the sponsor buys the plans, they will get a prompt to pay the outstanding Okoa on the same purchase journey.

Sponsors can call business support by calling 2222 or 200 or email to business.support@safaricom.co.ke and most importantly, their Sales Manager in EBU. Beneficiaries retain their respective support line as 100.

This is a prepay plan. Should a sponsor require a different plan, all they need to do is purchase it by dialing *234*11

Dial *234#, select ʻʼShiriki Plans for Businessʼʼ, then select “Add Beneficiary” option. Follow the prompts.

The Sponsor will receive usage threshold notifications for their Shiriki Prepay Airtime.

Dial *234*11#, then select “Remove Beneficiary” option. Follow the prompts.

Yes, and the anniversary date will be adjusted to 30days from the date of the new purchase.

No. The plan does not allow Sambaza airtime. The plan only allows sharing resources with selected beneficiaries by allocating them a limit.

By dialing USSD code *234# and selecting the “Check Balance” option and select sponsor number.

No. Beneficiary balance check is not available currently. The Sponsor can however check balance for beneficiaries under their Shiriki Plan

Yes. The Sponsor will be awarded Bonga Points equivalent to the value of your Shiriki subscription as per prevailing Bonga conversion rates.

Advise the Sponsor to deactivate My Data Manager for them to use the internet with the discounted ShirikiPrepay Airtime. Remind the customer to reactivate My Data Manager once they revert back to other data bundles.

Shorter validity bundles are used first. Example, if a sponsor has a 24hour validity, that will be used before the 30day Shiriki Prepay Airtime.

Yes. Customers can top-up their line with normal airtime and buy data bundles via *544#