Yes. Training and user documentation are provided during onboarding for smooth implementation and usage.

Support is provided by Safaricom’s technical team and your dedicated account manager for operational and technical issues.

Through the provided mobile application for prepaid meters, enabling easy token purchases and consumption tracking.

Costs for the smart water meters are made upfront after hardware commissioning mnthly platform fees settled via MPESA or EFT.

In residential, commercial, and bulk water supply environments requiring real-time monitoring and billing management.

Domestic meters cost from Kes. 15,000 and bulk meters from Kes. 50,000, with monthly service fees ranging from Kes. 200 to 500 depending on meter type.

Contact your account manager, provide your business documents (Certificate of Incorporation, KRA PIN, signed order form), and receive a tailored proposal with installation plans.

Available through Safaricom account managers for utilities, landlords, borehole owners, and commercial water vendors.

Benefits include accurate billing, reduced water loss through leak detection, improved operational efficiency, enhanced revenue collection, and regulatory compliance.

An IoT-enabled solution integrating smart meters and sensors for real-time water monitoring, leak detection, and billing optimization for utilities and property managers.