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Discover
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Customer Support
+254 722 002 222
business.support@safaricom.co.ke
business@safaricom.co.ke
© 2026 Safaricom Business. All Rights Reserved.
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With Microsoft 365, you’ll have everything you need to create, communicate, and collaborate with your staff, customers, suppliers, all in one place.
Why Choose Microsoft 365
Boost your productivity and collaboration with Microsoft 365, a comprehensive suite of tools designed to empower your work and streamline your tasks.
Benefits
Stay Connected and Collaborate
Seamlessly communicate with colleagues using business-class email, calendar, and contacts. Collaborate in real-time using Microsoft Teams, making teamwork efficient and productive.
Empower Productivity
Access essential Office apps on any device, whether online or offline. Work on documents, spreadsheets, and presentations with ease, wherever you are.
Scale for Your Needs
Whether you're an individual, a small team, or a large enterprise, Microsoft 365 plans can be tailored to fit your requirements.
Cloud Storage and Sharing
Enjoy ample cloud storage with OneDrive, allowing you to store, access, and share your documents securely.
Secure Your Data
Benefit from advanced security measures that keep your business data safe. Encryption, threat protection, and data loss prevention help you safeguard critical information.
Plans and Pricing
Features
Best Value
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Frequently asked questions (FAQs)
Office 365 business plans are now Microsoft 365 business plans. New name, same great value, same price. · Office 365 Business Essentials is now Microsoft 365 Business Basic · Office 365 Business Premium is now Microsoft 365 Business Standard · Microsoft 365 Business is now Microsoft 365 Business Premium · Office 365 Business is now Microsoft 365 Apps for business
Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.
You can cancel your subscription at any time. However, depending on the product and the type of subscription you have, there may be a penalty for cancelling before the end of your contract. For subscriptions with a monthly commitment payment, there is no penalty for cancelling your contract at any time. Annual commitment subscriptions that are paid month to month my incur some penalties if cancelled early. Annual commitment subscriptions that are paid upfront do not receive a refund if cancelled prior to the full contract period.
Microsoft 365 is highly scalable and can support everything from a one-person business to companies with tens of thousands of users: -Office 365 Business plans are best for companies with one to 300 users. -Office 365 Enterprise plans fit organisations ranging in size from a single employee to 50,000-plus users.
The Office apps that you install on your PC or Mac such as Word, Excel, PowerPoint and Outlook are available to you when you are not online. With OneDrive in Microsoft 365, you get file storage that you can access when offline. When you make changes while offline, they will be sync’d to OneDrive and across the rest of your devices when you reconnect. With Outlook, you can read emails already delivered to your inbox or draft new emails and meeting requests. Your inbox and outbox will sync across the rest of your devices when you reconnect.
Internet access is required to install and activate all Microsoft 365 plans and to manage your subscription account. Internet connectivity is also required to access Microsoft 365 cloud productivity services, including e-mail, conferencing, IT management and other services.
Microsoft 365 Business and ProPlus subscribers can install Office apps on up to five PCs or Macs, five tablets, and five smartphones. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.
Microsoft 365 is designed to work with the latest version of Office, Office 2013 and Office 2011 for Mac. Previous versions of Office, such as Office 2010 and Office 2007 may work with Microsoft 365 with reduced functionality.
Contact your Account Manager or Relationship Manager to sign up for the service. Email us at cloudservices@safaricom.co.ke
Microsoft 365 refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services). Microsoft 365 is your complete office in the cloud.
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