For support and incident management you can reach out to Business Support on: • 0722002222 or • business.support@safaricom.co.ke

The bill payment can be made through: • Present cash or cheque to a Safaricom shop • Make a payment via M-PESA via • Paybill - 200200 • Account Number - (Your Safaricom Business Account number) e.g., 1-xxxxxxxxxx

Digital certificates are a web security solution that assists in securing the connection between a website or app and a server. They help organizations ensure that only trusted devices and users can connect to their networks. Another common use of digital certificates is to confirm the authenticity of a website to a web browser, which is also known as a secure sockets layer or SSL certificate.

Trial certificates may be issued depending on the circumstances and at the sole discretion of Safaricom. These are only valid for 30days at a time and are issued only once in a year.

Yes, multi-year subscriptions are available on request for up to 3 years.

Yes, we offer certificate installation support at the customer’s request.

Any customer with a domain that needs to be secured can reach out to us through an account manager or request for a callback on business.safaricom.co.ke

This is extended by the certificate issuing authority to protect the end user. Should a CA fail to properly validate the information contained in a digital certificate, and the failure causes the end-user to lose money, for example in connection with a fraudulent online credit card transaction, then the end-user may have a claim to recovery under the certificate warranty.

When one visits a website that's covered by a valid SSL certificate, your browser forms a connection with the web server, looks at the SSL certificate, then “binds” your browser and the server. This binding connection is secure to ensure no one besides you and the website can see or access what you type.

SSL certificates are installed on a server. This can be an application, web, mail or any other server type that will be accessible by a browser over the internet. They are issued to devices to facilitate and ensure: • Authentication • Content Integrity • Confidentiality

Also known as an Issuing Authority, the Certificate Authority signs the Digital certificate requested by an end-user. They are the only party recognized by leading browsers and the Standards body known as the CA/Browser Forum. When a trusted CA issues a certificate to an organization, the browser will recognize the certificate as legitimate. The browser lets the user know that the web address is secure, and the user can safely browse the site and enter personal information.